{"schema_version":"vendar.ai.vendor-summary.v1","object_type":"vendor_decision_summary","canonical_url":"https://www.vendar.org/vendors/big-human","machine_url":"https://www.vendar.org/ai/vendors/big-human","last_updated_at":"2026-11-03T09:30:26.469Z","vendor":{"slug":"big-human","name":"Big Human","website":"https://www.bighuman.com/","one_line":"Mobile Development","company_type":"agency","headquarters_location":"New York, NY, USA","service_regions":["Los Angeles","USA"],"primary_services":["Mobile Development"],"services_in_evidence":[{"service":"Web design","work_claims":2},{"service":"Social media","work_claims":1}]},"decision":{"verdict":{"label":"Ranked","summary":"Admitted to a ranking on documented work, outside the top three for every question it appears in. 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We reworked its flow to allow multi-ticket eCommerce checkouts and streamlined upsells, then optimized for drop-off reduction.","source_label":"bighuman.com","source_url":"https://www.bighuman.com/services/strategy","provenance":"first_party","verification_status":"claimed","check_status":"confirmed","observed_at":"2026-11-03T09:23:20.655Z","last_checked_at":"2026-11-03T09:24:46.902Z"},{"id":"c_b6fb27034a9140fb","claim":"Big Human did startup branding work for Bloom, a mental health app, covering brand strategy, brand positioning and messaging, and design, resulting in a refreshed, personalized, self-guided interactive video therapy experience.","claim_type":"portfolio_project","describes_work":true,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":["startups","mobile-mvp-development"],"client_name":"Bloom","result_period":null,"measured_result":false,"quote":"For Bloom, this thoughtful, informed process resulted in a refreshed, personalized, self-guided interactive video therapy experience, one that will continue to serve its audience for years to come.","source_label":"bighuman.com","source_url":"https://www.bighuman.com/services/startup-branding","provenance":"first_party","verification_status":"claimed","check_status":"confirmed","observed_at":"2026-11-03T09:23:32.034Z","last_checked_at":"2026-11-03T09:24:46.902Z"},{"id":"c_3b06999f5cee1777","claim":"The Head of Design at Cryptocurrency Exchanger & Custodian left a review saying the agency was communicative and demonstrated genuine care for the project's success.","claim_type":"client_review","describes_work":true,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":["startups"],"client_name":"Head of Design at Cryptocurrency Exchanger & Custodian","result_period":null,"measured_result":false,"quote":"Throughout the project, the agency was communicative, adding a personal touch to our collaboration, and demonstrated a genuine care for the project's success.","source_label":"bighuman.com","source_url":"https://www.bighuman.com/services/startup-branding","provenance":"first_party","verification_status":"claimed","check_status":"confirmed","observed_at":"2026-11-03T09:23:32.046Z","last_checked_at":"2026-11-03T09:24:46.902Z"},{"id":"c_41ce96284927d080","claim":"Big Human lists a project for Lumiere described as codifying visuals on a video-first platform, involving design, branding, strategy, development, and content.","claim_type":"portfolio_project","describes_work":true,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":["startups"],"client_name":"Lumiere","result_period":null,"measured_result":false,"quote":"Lumiere Codifying visuals on a video-first platform","source_label":"bighuman.com","source_url":"https://www.bighuman.com/services/startup-branding","provenance":"first_party","verification_status":"claimed","check_status":"confirmed","observed_at":"2026-11-03T09:23:32.063Z","last_checked_at":"2026-11-03T09:24:46.902Z"},{"id":"c_136c65bd256eb0d5","claim":"Big Human lists a project for Rockefeller Center, described as 'Reimagining a landmark's direct-to-consumer digital experience', with services listed as Strategy, Content, Development, and Design. 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outside claims from 1 distinct site","Big Human did startup branding work for Bloom, a mental health app, covering brand strategy, brand positioning and messaging, and design… (bighuman.com, claimed)","Serves Phoenix from New York, NY, USA; no local office on file","Pricing not disclosed","8 third-party reviews at 4.3"],"limits":["No independent source names mobile MVP development work; the evidence is first-party or editorial.","Pricing not disclosed; budget fit cannot be checked before outreach.","Never verified against official sources.","Profile below decision-ready status: the profile is collected but not reviewed yet."],"next_proof_needed":"No independent source names mobile MVP development work; the evidence is first-party or editorial.","weakest_criterion":{"key":"credibility","label":"Market credibility","points":0,"max":5},"claims_for_need":{"documented_work":0,"third_party":0,"total":38,"on_file_naming_this_need":1,"on_file_independent":0},"listed_on_offer_only":false,"listing_pricing":{"pricing_floor_median_usd":20000,"pricing_known":2,"ranked":25},"neighbors":[]},{"need":"iOS App Development","need_slug":"ios-app-development","city":"Chicago","question":"Which app development companies have documented iOS app work for businesses in Chicago?","rank":20,"ranked_total":31,"score_out_of_100":34,"confidence":"Moderate confidence","evidence_basis":"own_published","evidence_basis_label":"Published by the agency on its own site","index_open":false,"listing_url":"https://www.vendar.org/development/mobile-development/chicago/ios-app-development","why_this_rank":["1 iOS app development claim on file: 0 third-party, 1 first-party, 0 profile signals; outside claims from 1 distinct site","An anonymous client testimonial states Big Human's team designed digital solution systems, B2B platforms, and complex trading… (bighuman.com, claimed)","Serves Chicago from New York, NY, USA; no local office on file","Pricing not disclosed","8 third-party reviews at 4.3"],"limits":["No independent source names iOS app development work; the evidence is first-party or editorial.","Pricing not disclosed; budget fit cannot be checked before outreach.","Never verified against official sources.","Profile below decision-ready status: the profile is collected but not reviewed yet."],"next_proof_needed":"No independent source names iOS app development work; the evidence is first-party or editorial.","weakest_criterion":{"key":"credibility","label":"Market credibility","points":0,"max":5},"claims_for_need":{"documented_work":0,"third_party":0,"total":38,"on_file_naming_this_need":1,"on_file_independent":0},"listed_on_offer_only":false,"listing_pricing":{"pricing_floor_median_usd":3150,"pricing_known":5,"ranked":31},"neighbors":[]}],"client_voice":{"observed_at":"2026-11-03T10:20:26.226Z","sample_share_read":0.375,"review_drive_caution":null,"platforms":[{"platform":"Google","url":"https://www.google.com/maps?cid=12484552240772808662","rating":4.3,"reviews":8,"bbb_grade":null,"complaints_last_3_years":null}],"average_rating":4.3,"total_reviews":8,"reviews_read":3,"last_12_months_share":0,"negative_share":0,"owner_answer_rate":0,"review_burst":null,"summary":"The testimonials mostly praise Big Human’s branding, design, and digital product work, with one specifically noting good communication and care for the project. The feedback is largely positive but limited, and most detailed testimonials were published by the agency; the Google reviews provide little detail about client work.","praised":[{"theme":"Branding, design, and content work","icon":"design","mentions":4,"quote":"Big Human has delivered exceptional work in terms of content, design, and development.","source":"client quoted on the agency's site"},{"theme":"Digital product and website delivery","icon":"design","mentions":2,"quote":"we delivered a WCAG AA 2.1 Compliant website","source":"client quoted on the agency's site"},{"theme":"Positive general impressions","icon":"other","mentions":2,"quote":"Inspiring web developers building unique and modern product offerings.","source":"Google"},{"theme":"Communication and care for the project","icon":"communication","mentions":1,"quote":"the agency was communicative, adding a personal touch to our collaboration","source":"client quoted on the agency's site"},{"theme":"Strategic brand messaging","icon":"design","mentions":1,"quote":"Big Human’s messaging outputs helped establish Pavilion’s industry authority and position in the market","source":"client quoted on the agency's site"}],"criticized":[],"results_reported_by_clients":[{"result":"Rockefeller Center’s offerings were connected under one digital identity, with a website supported by engaging content.","quote":"Their multi-channel strategy has helped to connect all of Rockefeller Center's offerings under one seamless digital identity","source":"client quoted on the agency's site"},{"result":"The client reported receiving no negative feedback on its branding.","quote":"we received no negative feedback on any aspect of our branding.","source":"client quoted on the agency's site"},{"result":"A mobile app maintained at least a four-star App Store rating.","quote":"maintaining a minimum four-star rating in the App Store since its release.","source":"client quoted on the agency's site"},{"result":"A company news and assets website was delivered in 21 languages and met WCAG AA 2.1 compliance.","quote":"we delivered a WCAG AA 2.1 Compliant website that can be read and understood in 21 languages.","source":"client quoted on the agency's site"},{"result":"Subdial received awards and recognition, including TIME Best Inventions of 2021 and a Webby Award.","quote":"Subdial has since been recognized with the title of TIME Best Inventions of 2021 and received a Webby Award","source":"client quoted on the agency's site"}],"hired_for":[{"service":"Content, design, and development","mentions":1,"icon":"web"},{"service":"Branding services","mentions":1,"icon":"branding"},{"service":"Brand positioning and messaging","mentions":1,"icon":"branding"},{"service":"Digital systems, B2B platforms, and trading apps","mentions":1,"icon":"mobile"},{"service":"Company news and assets website","mentions":1,"icon":"web"},{"service":"Design and brand positioning","mentions":1,"icon":"branding"}],"client_types":[{"type":"Cryptocurrency finance company","mentions":3,"icon":"finance"},{"type":"Consumer technology and app companies","mentions":3,"icon":"saas"},{"type":"Real estate company","mentions":1,"icon":"real-estate"},{"type":"Company seeking brand positioning and messaging","mentions":1,"icon":"ecommerce"},{"type":"Independent consultant working on digital products","mentions":1,"icon":"other"},{"type":"Entertainment and media company","mentions":1,"icon":"other"}],"named_testimonials":[{"client":"Cristina Tsanas","quote":"Big Human has delivered exceptional work in terms of content, design, and development. Their multi-channel strategy has helped to connect all of Rockefeller Center's offerings under one seamless digital identity, resulting in a website supported by smart, engaging content.","url":"https://www.bighuman.com/services/strategy","published_by":"agency","also_documented_case":false},{"client":"Head of Design at Cryptocurrency Exchanger & Custodian","quote":"We engaged Big Human to assist our cryptocurrency finance company with branding services. Its support was instrumental in shaping our initial branding, including defining our company name, selecting colors, and creating logos.","url":"https://www.bighuman.com/services/brand-strategy","published_by":"agency","also_documented_case":false},{"client":"Cryptocurrency Exchanger & Custodian","quote":"Throughout the project, the agency was communicative, adding a personal touch to our collaboration, and demonstrated a genuine care for the project's success.","url":"https://www.bighuman.com/services/website-design","published_by":"agency","also_documented_case":false},{"client":"Head of Design at Cryptocurrency Exchanger & Custodian","quote":"Its support was instrumental in shaping our initial branding, including defining our company name, selecting colors, and creating logos. It was a positive outcome as we received no negative feedback on any aspect of our branding.","url":"https://www.bighuman.com/services/ecommerce-branding","published_by":"agency","also_documented_case":false},{"client":"Pavilion","quote":"We used our brand positioning services to give Pavilion , formerly CoProcure, a strategic brand messaging framework. After a deep dive in discovery and a few workshops, we took what we learned to refine Pavilion’s unique selling points and tailor its messaging for two different types of customers, complete with tone of voice guidelines and audience-specific copy. Big Human’s messaging outputs helped establish Pavilion’s industry authority and position in the market, ensuring a cohesive brand story no matter the audience or channel.","url":"https://www.bighuman.com/services/brand-positioning","published_by":"agency","also_documented_case":false},{"client":"Self-Employed","quote":"The team has tackled the design of digital solution systems, B2B platforms, and complex trading applications. Our mobile app has received high user ratings, maintaining a minimum four-star rating in the App Store since its release.","url":"https://www.bighuman.com/services/saas-website-design","published_by":"agency","also_documented_case":false}],"note":"Ratings and reviews from independent platforms; quotes are verbatim and checked against the review text. Testimonials published by the agency are labelled as such."}}