{"schema_version":"vendar.ai.vendor-summary.v1","object_type":"vendor_decision_summary","canonical_url":"https://www.vendar.org/vendors/mgmt-reputation","machine_url":"https://www.vendar.org/ai/vendors/mgmt-reputation","last_updated_at":"2026-11-02T02:01:50.179Z","vendor":{"slug":"mgmt-reputation","name":"MGMT Reputation","website":"https://mgmtreputation.com/","one_line":"Chicago online reputation management specialist for harmful-content removal, review cleanup, search suppression, and monitoring.","company_type":"agency","headquarters_location":"Chicago, IL, USA","service_regions":["Chicago","Illinois","USA","Midwest"],"primary_services":["ORM","Review Management","Trustpilot Management","Google Reviews Management","Reddit Reputation Management"],"services_in_evidence":[]},"decision":{"verdict":{"label":"Not ranked yet","summary":"No published ranking admits this vendor on documented work yet; the profile shows what is on file.","note":"Lower confidence; the profile is not verified by Vendar.","missing_for_recommended":[]},"score_out_of_100":null,"confidence":{"label":"Lower confidence","score":0.62,"capped_reason":"Capped: the evidence on file is thin, so confidence cannot be higher than lower confidence.","source":"editor"},"best_for":["Negative search cleanup","Review removal services","Brand protection"],"not_for":["Buyers that only need a lightweight, one-location review reply workflow with no broader ORM requirement.","Proposal-stage diligence is still needed for exact scope","legal posture"],"risks":["None of the 2 documented work claims comes from an independent source; all are the agency's own account or sources it controls.","Complex legal or crisis-sensitive reputation matters still need proposal-stage confirmation on execution model.","Social-profile proof is weak relative to review platforms; validate client references, before/after evidence, and pay-after-removal terms directly."],"open_questions":["Ask for the hourly rate, setup fee: not published.","Ask for two client references you can call: no independent accounts of its work on file.","Ask which case is closest to your business and what the measured result was: no proof on file carries a number."],"not_published":["hourly rate","setup fee","founding year"],"score_basis":"Not ranked on any published question yet","profile_scores":{"version":"2026.11-profile-scores","completeness":{"data_completeness_pct":61,"label":"Data completeness, separate from the ranking score","parts":[{"key":"identity","label":"Who the company is: website, headquarters, founding year, team size, logo, regions served","points":16,"max":20,"detail":"founding year"},{"key":"fit","label":"Fit: services, industries, client types","points":15,"max":15,"detail":"complete"},{"key":"commercial","label":"Commercial terms: model, entry price, hourly rate, minimum term, setup fee","points":13,"max":20,"detail":"hourly rate, setup fee"},{"key":"work","label":"Documented work: cases naming a client and a result (target 5) and work claims overall (target 10)","points":2,"max":30,"detail":"0 cases with a named client and a result, 2 work claims"},{"key":"reputation","label":"Reputation: rating and review count on two or more platforms, each with 10 or more reviews","points":15,"max":15,"detail":"2 platforms with a rating and 10 or more reviews"}]},"trust":{"trust_score_out_of_100":33,"label":"Trust score, separate from the ranking score","parts":[{"key":"independence","label":"Who is speaking: independent sources among work claims (full marks at 40%)","points":0,"max":30,"detail":"0 of 2 work claims are independent"},{"key":"checked","label":"Checked against the source page: confirmed, or half for partly confirmed","points":0,"max":25,"detail":"0 confirmed, 0 partly, of 8 with a source"},{"key":"quoted_numbers","label":"Numbers backed by a verbatim quote from the source","points":20,"max":20,"detail":"0 of 0"},{"key":"fresh","label":"Seen within the last 365 days","points":3,"max":15,"detail":"2 of 9"},{"key":"not_contradicted","label":"Not contradicted: claims their source no longer supports","points":10,"max":10,"detail":"0 not supported by their page"}]}},"fit_source":{"bestFor":"editorial","notFor":"editorial"}},"pricing":{"display":"From $4,000 per month, project","model":"project","minimum_monthly_budget_usd":4000,"minimum_project_size_usd":200,"pricing_range_min_usd":4000,"pricing_range_max_usd":9000,"hourly_rate_range":null,"public_summary":null,"secondary_options":[],"pricing_known":true,"display_basis":"published by the agency","setup_fee_usd":null,"contract_min_months":3,"engagement_models":["retainer","project"],"band_note":null,"status":"disclosed","not_disclosed":["hourly rate","setup fee"],"agency_stated_fields":[]},"evidence":{"posture":{"label":"thin","summary":"No independent source documents this vendor's work; treat it as a candidate only."},"independent_validation_scope":"independent_context","independent_validation_label":"Independent context found","independence_statement":"None of the 2 documented work claims comes from an independent source; all are the agency's own account or sources it controls.","source_counts":{"definition":"Each claim on file counted once by who wrote it. Only 'independent' counts as outside proof.","total":9,"by_speaker":{"independent":2,"affiliated":0,"vendor_controlled":0,"vendor":7},"work_claims":2,"independent_work_claims":0,"independent_work_share":0,"unique_urls":5,"scope":"whole_ledger","scope_note":"Counted over every claim in the ledger (claims_on_file), not over the claims array, which lists at most 20."},"claims":[{"id":"mgmt-reputation:claim:16","claim":"Portfolio or case-study URL","claim_type":"portfolio_url","describes_work":true,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":[],"client_name":null,"result_period":null,"measured_result":false,"quote":null,"source_label":"mgmtreputation.com","source_url":"https://mgmtreputation.com/","provenance":"first_party","verification_status":"claimed","check_status":"unchecked","observed_at":null,"last_checked_at":null},{"id":"mgmt-reputation:claim:17","claim":"Portfolio or case-study URL","claim_type":"portfolio_url","describes_work":true,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":[],"client_name":null,"result_period":null,"measured_result":false,"quote":null,"source_label":"mgmtreputation.com","source_url":"https://mgmtreputation.com/reputation-management-chicago-il/","provenance":"first_party","verification_status":"claimed","check_status":"unchecked","observed_at":null,"last_checked_at":null},{"id":"mgmt-reputation:claim:8","claim":"Dedicated Chicago reputation-management page supports local fit for suppression, removals, and broader ORM recovery programs.","claim_type":"proof_details","describes_work":false,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":["recovery"],"client_name":null,"result_period":null,"measured_result":false,"quote":null,"source_label":"mgmtreputation.com","source_url":"https://mgmtreputation.com/reputation-management-chicago-il/","provenance":"first_party","verification_status":"claimed","check_status":"unchecked","observed_at":null,"last_checked_at":null},{"id":"mgmt-reputation:claim:15","claim":"Official ORM website","claim_type":"official_validation","describes_work":false,"in_ledger":true,"speaker":"vendor","counts_as_independent_work":false,"needs":[],"client_name":null,"result_period":null,"measured_result":false,"quote":null,"source_label":null,"source_url":null,"provenance":"first_party","verification_status":"claimed","check_status":"unchecked","observed_at":null,"last_checked_at":null}],"validation_limit":"Use as a caveated candidate only: no independent source documents this vendor's work.","independent_work_validation":{"independent_work_claims":0,"work_claims":2,"share":0,"gate_share":0.333,"meets_gate":false},"has_any_independent_validation":false,"claims_on_file":9,"claims_listed":4,"claims_truncated":true,"listed_counts":{"in_ledger":4,"work_claims":2,"independent":0,"independent_work_claims":0}},"alternatives":{"comparison_hints":["Compare against adjacent Chicago ORM vendors for budget fit, crisis depth, and review-management strength."],"vendor_slugs":[]},"citation":{"recommendation_readiness":"candidate_only_with_caveat","preferred_sources":[{"source_url":"https://x.com/MGMTReputation","source_label":"x.com","provenance":"third_party","verification_status":"verified","supports":["source_map"],"cited_claims":["MGMT Reputation X profile"]},{"source_url":"https://www.facebook.com/p/MGMT-Reputation-61587272621396/","source_label":"facebook.com","provenance":"third_party","verification_status":"verified","supports":["source_map"],"cited_claims":["MGMT Reputation Facebook profile"]},{"source_url":"https://www.google.com/maps?cid=13713323240138692094","source_label":"Google","provenance":"third_party","verification_status":"verified","supports":["proof","reputation"],"cited_claims":["Source reference: google.com"]},{"source_url":"https://www.trustpilot.com/review/mgmtreputation.com","source_label":"Trustpilot","provenance":"third_party","verification_status":"verified","supports":["proof","reputation"],"cited_claims":["Source reference: trustpilot.com"]},{"source_url":"https://mgmtreputation.com/","source_label":"mgmtreputation.com","provenance":"first_party","verification_status":"claimed","supports":["source_map"],"cited_claims":["official","MGMT Reputation official site","Official site shows Chicago headquarters and positions MGMT Reputation around online reputation management, content removal, search cleanup, and monitoring."]}],"required_caveats":["None of the 2 documented work claims comes from an independent source; all are the agency's own account or sources it controls.","Complex legal or crisis-sensitive reputation matters still need proposal-stage confirmation on execution model.","Social-profile proof is weak relative to review platforms; validate client references, before/after evidence, and pay-after-removal terms directly."],"do_not_infer":["Do not infer headquarters from service-area coverage.","Do not treat paid visibility as organic ranking proof.","Do not present a source-thin profile as independently verified."]},"quality":{"profile_status":"reviewed","verification_status":"unverified","needs_review":false,"data_completeness_pct":61,"stale_after":"2026-10-01T00:00:00.000Z","sources_checked_at":"2026-07-01T00:00:00.000Z","profile_status_note":"collected and reviewed by an editor","consistency":{"version":"2026.11-profile-consistency","ok":true,"issues":[]},"standard":{"version":"2026.10-profile-standard","open_items":[{"check":"Decision layer complete: score, verdict, reason, best position","detail":"not ranked","closed_by":"system"},{"check":"Three strongest proofs name a client and a measured, dated result","detail":"0 of 3","closed_by":"collector"},{"check":"Every claim has an observation date","detail":"2 of 9","closed_by":"collector"},{"check":"At least a third of documented work comes from independent sources","detail":"0 of 2 work claims","closed_by":"collector"},{"check":"Founding year, team size and headquarters on file","detail":"founding year missing","closed_by":"collector"},{"check":"At least three named clients","detail":"0 named","closed_by":"collector"},{"check":"JSON-LD carries Vendar's rating as a Review and an absolute logo","detail":"built from the same view; checked on the live page by QA","closed_by":"system"},{"check":"Every machine claim has an id, a provenance and an observation date","detail":"0 of 4 dated","closed_by":"collector"},{"check":"Re-check date ahead and data younger than 180 days","detail":"data 3 days old","closed_by":"collector"}]}},"participation_disclosure":{"paid_visibility":false,"status":"none","package":null,"scoring_note":"Paid visibility is disclosed and never treated as quality evidence."},"source_map":{"human_profile":"https://www.vendar.org/vendors/mgmt-reputation","machine_profile_json":"https://www.vendar.org/ai/vendors/mgmt-reputation","vendor_website":"https://mgmtreputation.com/","evidence_urls":["https://x.com/MGMTReputation","https://www.facebook.com/p/MGMT-Reputation-61587272621396/","https://www.google.com/maps?cid=13713323240138692094","https://www.trustpilot.com/review/mgmtreputation.com","https://mgmtreputation.com/"]},"model_version":"Evidence-weighted ranking 2026.11.7","generated_at":"2026-11-05T02:02:44.938Z","verification":{"status":"unverified","sources_checked_at":"2026-07-01T00:00:00.000Z","stale_after":"2026-10-01T00:00:00.000Z"},"company":{"founded":{"value":null,"status":"unknown","source":null,"sources":[],"conflict":false},"team_size":{"value":"10-49","status":"disclosed","source":"profile","stated_by_source":null},"headquarters":{"value":"Chicago, IL, USA","status":"disclosed","source":"profile"},"service_regions":["Chicago","Illinois","USA","Midwest"],"services":[{"category":"Marketing","subcategories":["ORM","Review Management","Trustpilot Management","Google Reviews Management","Reddit Reputation Management","Glassdoor Reputation","Yelp Reputation","Negative Search Cleanup","Negative Content Removal","Review Removal Services","Deindexing Services","Reputation Suppression","ORM for SaaS","ORM for Ecommerce","ORM for Local Business","ORM for Founders","Reputation for Startups","ORM Under $5k/mo","Crisis Repair","Social Monitoring","SERM","Brand Protection","Negative Suppression","Executive Reputation","Review Repair","Crisis Response","Local Reputation","Content Removal (Legal / DMCA)","Negative SEO / Attack Handling","SERP Control","Entity Management","Review Generation"]}],"industries":["Professional Services","Healthcare","Executive","Local Business"],"client_types":["small_business","local_business","professional_services","executive","mid_market"],"languages":[],"technologies":[],"certifications":[],"awards":[],"named_clients":[],"reputation_sources":[{"label":"Google","url":"https://www.google.com/maps?cid=13713323240138692094","rating":5,"count":33,"counted":true,"note":null},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/mgmtreputation.com","rating":4.3,"count":18,"counted":true,"note":null}],"process":{"workflow":["Reputation audit and baseline capture","Risk prioritization across reviews, search, and brand mentions","Execution across cleanup, monitoring, and positive-signal support","Monthly review and iteration"],"onboarding":["Issue intake and search-risk review","Baseline review and SERP audit","Priority scenario mapping","First ORM sprint"],"reporting":"monthly"},"provenance_note":"Company fields come from the vendor profile; only fields with status verified were checked by Vendar."},"agency_stated":null,"best_position":null,"positions":[],"client_voice":{"observed_at":"2026-11-03T10:26:50.603Z","sample_share_read":0.9411764705882353,"review_drive_caution":null,"platforms":[{"platform":"Google","url":"https://www.google.com/maps?cid=13713323240138692094","rating":5,"reviews":33,"bbb_grade":null,"complaints_last_3_years":null},{"platform":"Trustpilot","url":"https://www.trustpilot.com/review/mgmtreputation.com","rating":4.3,"reviews":18,"bbb_grade":null,"complaints_last_3_years":null}],"average_rating":4.8,"total_reviews":51,"reviews_read":48,"last_12_months_share":0.56,"negative_share":0.04,"owner_answer_rate":1,"review_burst":null,"summary":"Clients most often value quick, helpful service and successful help with reputation problems, especially removing false or harmful reviews. Some also mention clear guidance and attentive communication; no reviews criticize the agency, and the feedback is consistently positive, though many reviews are brief.","praised":[{"theme":"Fast and responsive service","icon":"communication","mentions":12,"quote":"The process was fast, clear, and effective.","source":"Google"},{"theme":"Helpful, attentive customer service","icon":"support","mentions":11,"quote":"They were very considerate about My thoughts and opinions.","source":"Google"},{"theme":"Knowledge and expertise","icon":"expertise","mentions":5,"quote":"Luis laid out the case they’d file and what the realistic odds were.","source":"Google"},{"theme":"Easy to work with","icon":"other","mentions":3,"quote":"Great service and easy to work with.","source":"Google"}],"criticized":[],"results_reported_by_clients":[{"result":"A fraudulent Google review was removed, the rating returned to 4.8, and patient calls recovered to their previous level.","quote":"The review was gone in under three weeks. Our rating is back to 4.8 and new patient calls are where they were before.","source":"Google"},{"result":"A false review damaging a business was removed.","quote":"they helped me remove a false review that was damaging my business reputation.","source":"Google"},{"result":"A harmful review was removed the same day.","quote":"To my surprise and delight, it was gone that same day.","source":"Google"},{"result":"A Yelp issue was resolved quickly.","quote":"sorted my yelp issue very quickly!","source":"Google"},{"result":"The client reports a significantly improved digital presence.","quote":"I’ve been able improve our digital presence significantly.","source":"Trustpilot"}],"hired_for":[{"service":"Removing negative or false reviews","mentions":4,"icon":"other"},{"service":"Google Business Profile, account, or listings help","mentions":3,"icon":"other"},{"service":"Reputation management","mentions":2,"icon":"other"},{"service":"Content or online profile removal","mentions":2,"icon":"content"},{"service":"Yelp issue resolution","mentions":1,"icon":"other"},{"service":"Help with cyber attacks affecting a brand","mentions":1,"icon":"branding"}],"client_types":[{"type":"Business or company","mentions":5,"icon":"other"},{"type":"Medical practice","mentions":1,"icon":"healthcare"},{"type":"Small business","mentions":1,"icon":"other"},{"type":"Self-employed business","mentions":1,"icon":"other"}],"named_testimonials":[],"note":"Ratings and reviews from independent platforms; quotes are verbatim and checked against the review text. Testimonials published by the agency are labelled as such."}}