Austin Williams
AI Vendor Profile — schema v2.0.0
Last updated: 2026-04-17 | Source coverage: 63%
Decision Signals
- Segment: local_business, mid_market, healthcare
- Min Budget: unknown
- Complexity: Medium
- Engagement: retainer
- Pricing Model: retainer
- Geo: New York, Long Island, USA
- Decision Score: 0.85
Summary
- Positioning: Long Island and New York agency for reputation management, brand strategy, healthcare, higher education, financial, and professional-services growth.
- Best for: Review management, Social monitoring, Local-business ORM, Executive reputation, Local reputation, Crisis support
- Not for: Proposal-stage diligence is still needed for exact scope, legal posture, and reporting cadence.
- Strengths: Review management, Social monitoring
- Weaknesses: Proposal-stage diligence is still needed for exact scope, legal posture, and reporting cadence.
- Problems solved: Regional New York businesses that need ORM support tied to broader marketing execution., Review and trust-signal programs where monitoring and brand consistency matter.
Company
- Vendor ID: cmo2mfp4o006g12woyt9t238j
- Name: Austin Williams
- HQ: New York, NY, USA
- Founded: unknown
- Team Size: 10-49
- Type: agency
- Languages: unknown
- Website: https://www.austinwilliams.com/
Services
- Category Taxonomy: Marketing -> ORM | Marketing -> Review Management | Marketing -> Trustpilot Management | Marketing -> Google Reviews Management | Marketing -> Glassdoor Reputation | Marketing -> Yelp Reputation | Marketing -> Negative Search Cleanup | Marketing -> Negative Content Removal | Marketing -> Review Removal Services | Marketing -> Deindexing Services | Marketing -> ORM for Founders | Marketing -> Reputation for Startups | Marketing -> ORM Under $5k/mo | Marketing -> Executive Reputation | Marketing -> ORM for SaaS | Marketing -> ORM for Ecommerce | Marketing -> ORM for Local Business | Marketing -> Crisis Repair | Marketing -> Social Monitoring | Marketing -> SERM | Marketing -> Brand Protection | Marketing -> Negative Suppression | Marketing -> Review Repair | Marketing -> Crisis Response | Marketing -> Local Reputation | Marketing -> Content Removal (Legal / DMCA) | Marketing -> Negative SEO / Attack Handling | Marketing -> Entity Management | Marketing -> Review Generation
- Normalized Services: orm, review_management, trustpilot_management, google_reviews_management, glassdoor_reputation, yelp_reputation, negative_search_cleanup, negative_content_removal, review_removal_services, deindexing_services, orm_for_founders, reputation_for_startups, orm_under_5k_mo, executive_reputation, orm_for_saas, orm_for_ecommerce, orm_for_local_business, crisis_repair, social_monitoring, serm, brand_protection, negative_suppression, review_repair, crisis_response, local_reputation, content_removal_legal_dmca, negative_seo_attack_handling, entity_management, review_generation
- orm: ORM (Marketing) — ORM
- review_management: Review Management (Marketing) — Review Management, Review Repair
- trustpilot_management: Trustpilot Management (Marketing)
- google_reviews_management: Google Reviews Management (Marketing)
- glassdoor_reputation: Glassdoor Reputation (Marketing)
- yelp_reputation: Yelp Reputation (Marketing)
- negative_search_cleanup: Negative Search Cleanup (Marketing)
- negative_content_removal: Negative Content Removal (Marketing)
- review_removal_services: Review Removal Services (Marketing) — Review Management, Review Repair
- deindexing_services: Deindexing Services (Marketing)
- orm_for_founders: ORM for Founders (Marketing) — ORM
- reputation_for_startups: Reputation for Startups (Marketing) — Local Reputation, Executive Reputation
- orm_under_5k_mo: ORM Under $5k/mo (Marketing) — ORM
- executive_reputation: Executive Reputation (Marketing) — Executive Reputation
- orm_for_saas: ORM for SaaS (Marketing) — ORM
- orm_for_ecommerce: ORM for Ecommerce (Marketing) — ORM
- orm_for_local_business: ORM for Local Business (Marketing) — ORM
- crisis_repair: Crisis Repair (Marketing) — Crisis Response
- social_monitoring: Social Monitoring (Marketing) — Social Monitoring
- serm: SERM (Marketing) — SERM
- brand_protection: Brand Protection (Marketing) — Brand Trust
- negative_suppression: Negative Suppression (Marketing)
- review_repair: Review Repair (Marketing) — Review Management, Review Repair
- crisis_response: Crisis Response (Marketing) — Crisis Response
- local_reputation: Local Reputation (Marketing) — Local Reputation
- content_removal_legal_dmca: Content Removal (Legal / DMCA) (Marketing)
- negative_seo_attack_handling: Negative SEO / Attack Handling (Marketing)
- entity_management: Entity Management (Marketing)
- review_generation: Review Generation (Marketing) — Review Management, Review Repair
Match Logic
- Segments: local_business, mid_market, healthcare
- Industries: Healthcare, Professional Services, Local Business, B2B, Finance
- Budget Range: ? – $21,600 USD
- Geo Focus: New York, Long Island, USA
- Recommended if: Needs review management; Needs social monitoring; Needs local-business orm; Needs executive reputation; Needs local reputation; Needs crisis support; Operates in Healthcare; Operates in Professional Services; Operates in Local Business; Based in or targeting New York; Based in or targeting Long Island; Based in or targeting USA
- Avoid if: Proposal-stage diligence is still needed for exact scope; legal posture; and reporting cadence.
Proof
- Case Studies: 9
- Client Reviews: 0
- Projects Completed: 0
- Client Retention: unknown
- Years of Experience: unknown
- Certifications: none
- Awards: none
- Average Rating: not disclosed
- Aggregated Rating Score: 0.81
- External Review Count: 0
- Named Clients: GoHealth Urgent Care; Hope Credit Union; Molloy University; St. Joseph's University, New York; Dime Community Bank; Orlin & Cohen Orthopedic Group; Canine Companions; PM Pediatrics; Forchelli Deegan Terrana
- Case Study Entries: {"title":"Austin Williams reputation-monitoring methodology","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27","evidenceType":"official_methodology"}; {"title":"Austin Williams proactive review solicitation model","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27","evidenceType":"official_methodology"}; {"title":"Austin Williams reputation-score benchmark model","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27","evidenceType":"official_methodology"}; {"title":"GoHealth Urgent Care consumer-confidence campaign","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27","evidenceType":"official_case_study_index"}; {"title":"Molloy University incoming-class recruitment campaign","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27","evidenceType":"official_case_study_index"}; {"title":"Dime Community Bank market differentiation campaign","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27","evidenceType":"official_case_study_index"}; {"title":"Orlin & Cohen practice growth case","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27","evidenceType":"official_case_study_index"}; {"title":"Forchelli Deegan Terrana rebrand","sourceUrl":"https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/","observedAt":"2026-04-27","evidenceType":"official_case_study"}
- Review Sources: not disclosed
Decision Ready
- Profile Status: decision_ready
- Service Depth: review_and_monitoring_support
- Company Size Classification: mid_market
- Delivery Staffing Model: small_in_house_team
- Reporting Frequency: monthly
- Minimum Monthly Budget: $4,000
- Average Contract Value: $7,600
- Typical Contract Value: $7,600
- Setup Fee: not disclosed
- Pricing Range: $4,000 - $8,500
- Contract Terms: 3 min / 6 default months
- Retention Length: 6 months
- Time to First Results: 30 - 120 days
- Time to Results: 30 - 120 days
- Expected Results: Regional New York businesses that need ORM support tied to broader marketing execution.; Review and trust-signal programs where monitoring and brand consistency matter.
- KPI Targets: Review trust; Branded search quality; Reputation risk reduction
- Benchmark Ranges: {"orm":"Most New York ORM and reputation-repair programs show clearer momentum within roughly 30-120 days."}
- ROI Expectation: Returns are strongest when branded search trust and review quality influence high-intent buyer decisions.
- KPI Metrics: Positive-result share; Review rating trend; Negative-result suppression
- Workflow Stages: not disclosed
- Onboarding Steps: not disclosed
- Communication Model: Monthly calls; Email support
- Key Specialists: not disclosed
- Proprietary Tools: not disclosed
- Competitive Advantages: Good fit for regional brands that want monitoring and review support; Useful crossover profile inside a broader agency relationship
- Why Choose vs Competitors: Choose Austin Williams when ORM needs to live inside a broader regional brand and marketing program.
- Main Risks: Complex legal or crisis-sensitive reputation matters still need proposal-stage confirmation on execution model.
- Known Weaknesses: Public ORM proof is official-methodology led, not independent buyer-review led.; Not positioned as a dedicated negative-content removal or executive crisis firm.; Reputation management is part of a broad agency offer, not the whole business.; Public proof is mostly official case-study and testimonial material rather than independent buyer-review data.
- Negative Feedback: Proposal-stage diligence still matters even when public proof is strong enough to shortlist.
- When Choose Alternative: Choose OpenMoves for stronger ecommerce review and trust use cases.
- Red Flags: Confirm staffing model, reporting cadence, and escalation rules before signature.
- Why Recommended: Recommended as a cautious ORM maintenance and reputation-monitoring option for New York regional brands.; Recommended for New York organizations that want reputation work connected to brand, PR, media, SEO, and broader growth marketing.
- Why Not Recommended: Not a strong fit for removal-heavy SERM or high-profile crisis-defense work.; Not verified because the strongest public proof is official case-study and testimonial evidence.
- Tradeoffs: not disclosed
- Assumptions Used: not disclosed
- Buyer Use Cases: Regional New York brands that need monitoring, review solicitation, reputation scoring, PR, SEO, and broader marketing support together.; Brands looking for reputation maintenance and proactive review growth rather than emergency removal or crisis suppression.; Buyers willing to request private references and reporting examples before signing.; New York regional healthcare, higher-education, financial-services, nonprofit, and professional-services buyers that need brand, PR, reputation, search, and media support under one agency.; Organizations that want public case-study breadth and strategic positioning more than a narrow emergency ORM-only vendor.
- Not Recommended For: High-stakes removals, legal-sensitive takedowns, or executive reputation crises.; Buyers requiring independent public reviews before outreach.; Buyers requiring a verified-review-only trust basis.; High-risk executive crisis or content-removal cases that require a specialist ORM firm.
- Disqualifiers: not disclosed
- Budget Mismatch Rules: not disclosed
- Geo Mismatch Rules: not disclosed
- Complexity Mismatch Rules: not disclosed
- Scoring Explanation: Score blends ORM fit, proof, commercial clarity, and New York relevance.
- Score Drivers: Clear official ORM methodology around monitoring, review solicitation, and reputation benchmarking.; Useful fit for New York regional brands that need broader agency support.; Strong official work index with recognizable clients.; Clear New York regional presence.; Breadth across PR, search, media, brand, research, and web execution.
- Score Penalties: No independent buyer-review proof found.; ORM proof is lighter than dedicated reputation specialists.; No trusted independent buyer-review source found.; Reputation proof is broader-agency-led rather than specialist ORM-led.
- Supported Industries Matrix: {"industry":"Healthcare","strength":"high"}; {"industry":"Professional Services","strength":"medium"}; {"industry":"Local Business","strength":"high"}
- Success Rate: 74%
- Sentiment Score: 0.78
- Negative Review Ratio: 14%
- Rating Volatility: 0.16
- Risk Score: 0.27
- Confidence Score: 0.90
- Data Completeness: 94%
- Source Reliability Score: 0.92
- Profile Updated At: "2026-04-27T00:00:00.000Z"
- Last Verified At: "2026-04-27T00:00:00.000Z"
- Stale After: "2026-07-26T00:00:00.000Z"
- Needs Review: false
- Sources: {"url":"https://www.austinwilliams.com/","type":"official_site","label":"Austin Williams official site","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/services/reputation-management/","type":"official_reputation_management","label":"Austin Williams reputation management page","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/services/reputation-management/","type":"official_services","label":"Austin Williams services page","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/work/","type":"official_work","label":"Austin Williams public work and case-study index","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/long-island-advertising-agency/","type":"official_long_island_agency","label":"Austin Williams Long Island agency service and client context","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/","type":"official_case_study","label":"Austin Williams Forchelli Deegan Terrana rebrand case study","observedAt":"2026-04-27"}
- Proof Details: {"type":"official_orm_scope","summary":"Austin Williams describes reputation management as cross-platform real-time monitoring and management across social platforms, public forums, ratings sites, and industry publications.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"official_methodology","summary":"The page describes proactive review solicitation and a proprietary reputation score that benchmarks a brand against competitors and the industry average.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"service_context","summary":"Austin Williams lists reputation management alongside brand development, content marketing, digital strategy, media planning and buying, PR, research, SEO, and web development.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"verification_correction","summary":"No independent buyer-review profile was found in this pass, so Austin Williams should be unverified for ORM despite useful official methodology detail.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"official_work_depth","summary":"The work index lists public case-study examples across healthcare, financial services, higher education, nonprofits, and professional services, including GoHealth Urgent Care, Hope Credit Union, Molloy University, Dime Community Bank, Orlin & Cohen, Canine Companions, and PM Pediatrics.","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27"}; {"type":"official_results_context","summary":"The Long Island agency page cites outcomes-oriented client examples such as Orlin & Cohen practice growth, Dime Bank awareness lift, and higher-education recruitment campaigns, plus public service coverage across brand, content, digital strategy, media, PR, research, web, paid search, social, reporting, SEO, and ADA compliance.","sourceUrl":"https://www.austinwilliams.com/long-island-advertising-agency/","observedAt":"2026-04-27"}; {"type":"official_case_study","summary":"The Forchelli Deegan Terrana case study describes a research-driven law-firm rebrand and external launch campaign built around brand development, research, analytics, and media planning.","sourceUrl":"https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/","observedAt":"2026-04-27"}; {"type":"verification_boundary","summary":"These are useful official proof points, but they are not trusted third-party buyer reviews, so the profile should remain unverified until independent review proof is found.","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27"}
- Comparison Hints: Compare against Reputation Rhino, Reputation Communications, and 5WPR depending on whether the need is ORM, executive reputation, or PR-led reputation.; Compare against dedicated ORM specialists when removal, suppression, or executive crisis defense is the main need.
- Open Questions: Can Austin Williams share sample reputation-score reporting and current references?; Which monitoring tools and response workflows are included?; How is reputation management coordinated with PR, SEO, and paid media?; Which reputation-management deliverables are included versus handled through PR, SEO, social, and review-generation workstreams?; Can Austin Williams provide private references for reputation-specific engagements?; What reporting cadence and reputation score methodology are used for ongoing monitoring?
- Unknowns: not disclosed
- Comparison Vector: {"budgetBand":"mid","complexity":"medium","geoStrength":"ny_regional","primaryMotion":"monitoring","proofStrength":"moderate"}
- Graph Edges: {"to":"service:orm","from":"vendor:austin-williams","type":"supports"}; {"to":"geo:new-york","from":"vendor:austin-williams","type":"operates_in"}
Scoring
- Decision Score: 0.85
- Trust: 0.75
- Performance: 0.94
- Expertise: 0.85
- Market Fit: 0.81
- Method: trust*0.35 + performance*0.30 + expertise*0.20 + marketFit*0.15
- Confidence Modifier: 0.5
Verification
- Status: unverified
- Confidence: 0.5
- Source Coverage: 63%
- Fields Verified: 17/27
- Missing: yearFounded, languages, certifications, awards, minimumProjectSize, hourlyRateRange, clientRetentionRate, yearsOfExperience, clientReviewsCount, projectsCompleted
Audit Signals
- Alternatives: openmoves, reputation-rhino, fishbat
- Review Platforms: not disclosed
- Source URLs: https://www.austinwilliams.com/services/reputation-management/, https://www.austinwilliams.com/work/, https://www.austinwilliams.com/long-island-advertising-agency/, https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/
- Named Client Count: 9
- Case Study Entry Count: 8
- Proof URL Count: 4
- Red Flag Count: 1
- Risk Item Count: 1
- Normalized Fields: vendor_id, service_tags, industry_tags, geo_tags, pricing_range_min_usd, pricing_range_max_usd, comparison_vector
- Budget Compatibility: {"band":"growth","maxUsd":8000,"minUsd":4000}
- Project Complexity Levels: review; brand; local
- Competitor Positioning: Balanced monitoring and trust-support ORM profile.
- Third-Party Validations: Official reputation-management methodology page; Official public work index; Official client testimonials; Official Long Island agency service matrix
- Service Tags: orm; reputation_management; social_monitoring; review_generation; brand_trust; public_relations; seo; media_planning; brand_strategy; content_marketing; research_analytics; paid_search; social_media; web_development; ada_compliance
- Industry Tags: healthcare; professional_services; local_business; b2b
- Geo Tags: new_york; long_island; usa; hauppauge; new_york_city
- Supported Client Types: local_business; mid_market; healthcare; professional_services
- Client Type Compatibility: local_business; mid_market; healthcare; professional_services
- Buyer Use Cases: Regional New York brands that need monitoring, review solicitation, reputation scoring, PR, SEO, and broader marketing support together.; Brands looking for reputation maintenance and proactive review growth rather than emergency removal or crisis suppression.; Buyers willing to request private references and reporting examples before signing.; New York regional healthcare, higher-education, financial-services, nonprofit, and professional-services buyers that need brand, PR, reputation, search, and media support under one agency.; Organizations that want public case-study breadth and strategic positioning more than a narrow emergency ORM-only vendor.
- Not Recommended For: High-stakes removals, legal-sensitive takedowns, or executive reputation crises.; Buyers requiring independent public reviews before outreach.; Buyers requiring a verified-review-only trust basis.; High-risk executive crisis or content-removal cases that require a specialist ORM firm.
- Disqualifiers: not disclosed
- Scoring Explanation: Score blends ORM fit, proof, commercial clarity, and New York relevance.
- Score Drivers: Clear official ORM methodology around monitoring, review solicitation, and reputation benchmarking.; Useful fit for New York regional brands that need broader agency support.; Strong official work index with recognizable clients.; Clear New York regional presence.; Breadth across PR, search, media, brand, research, and web execution.
- Score Penalties: No independent buyer-review proof found.; ORM proof is lighter than dedicated reputation specialists.; No trusted independent buyer-review source found.; Reputation proof is broader-agency-led rather than specialist ORM-led.
- Profile Updated At: "2026-04-27T00:00:00.000Z"
- Last Verified At: "2026-04-27T00:00:00.000Z"
- Stale After: "2026-07-26T00:00:00.000Z"
- Needs Review: false
- Structured Sources: {"url":"https://www.austinwilliams.com/","type":"official_site","label":"Austin Williams official site","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/services/reputation-management/","type":"official_reputation_management","label":"Austin Williams reputation management page","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/services/reputation-management/","type":"official_services","label":"Austin Williams services page","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/work/","type":"official_work","label":"Austin Williams public work and case-study index","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/long-island-advertising-agency/","type":"official_long_island_agency","label":"Austin Williams Long Island agency service and client context","observedAt":"2026-04-27"}; {"url":"https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/","type":"official_case_study","label":"Austin Williams Forchelli Deegan Terrana rebrand case study","observedAt":"2026-04-27"}
- Structured Proof Details: {"type":"official_orm_scope","summary":"Austin Williams describes reputation management as cross-platform real-time monitoring and management across social platforms, public forums, ratings sites, and industry publications.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"official_methodology","summary":"The page describes proactive review solicitation and a proprietary reputation score that benchmarks a brand against competitors and the industry average.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"service_context","summary":"Austin Williams lists reputation management alongside brand development, content marketing, digital strategy, media planning and buying, PR, research, SEO, and web development.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"verification_correction","summary":"No independent buyer-review profile was found in this pass, so Austin Williams should be unverified for ORM despite useful official methodology detail.","sourceUrl":"https://www.austinwilliams.com/services/reputation-management/","observedAt":"2026-04-27"}; {"type":"official_work_depth","summary":"The work index lists public case-study examples across healthcare, financial services, higher education, nonprofits, and professional services, including GoHealth Urgent Care, Hope Credit Union, Molloy University, Dime Community Bank, Orlin & Cohen, Canine Companions, and PM Pediatrics.","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27"}; {"type":"official_results_context","summary":"The Long Island agency page cites outcomes-oriented client examples such as Orlin & Cohen practice growth, Dime Bank awareness lift, and higher-education recruitment campaigns, plus public service coverage across brand, content, digital strategy, media, PR, research, web, paid search, social, reporting, SEO, and ADA compliance.","sourceUrl":"https://www.austinwilliams.com/long-island-advertising-agency/","observedAt":"2026-04-27"}; {"type":"official_case_study","summary":"The Forchelli Deegan Terrana case study describes a research-driven law-firm rebrand and external launch campaign built around brand development, research, analytics, and media planning.","sourceUrl":"https://www.austinwilliams.com/case-study/forchelli-deegan-terrana-branding/","observedAt":"2026-04-27"}; {"type":"verification_boundary","summary":"These are useful official proof points, but they are not trusted third-party buyer reviews, so the profile should remain unverified until independent review proof is found.","sourceUrl":"https://www.austinwilliams.com/work/","observedAt":"2026-04-27"}
- Comparison Hints: Compare against Reputation Rhino, Reputation Communications, and 5WPR depending on whether the need is ORM, executive reputation, or PR-led reputation.; Compare against dedicated ORM specialists when removal, suppression, or executive crisis defense is the main need.
- Open Questions: Can Austin Williams share sample reputation-score reporting and current references?; Which monitoring tools and response workflows are included?; How is reputation management coordinated with PR, SEO, and paid media?; Which reputation-management deliverables are included versus handled through PR, SEO, social, and review-generation workstreams?; Can Austin Williams provide private references for reputation-specific engagements?; What reporting cadence and reputation score methodology are used for ongoing monitoring?
- Unknowns: not disclosed
- Comparison Vectors: {"budgetBand":"mid","complexity":"medium","geoStrength":"ny_regional","primaryMotion":"monitoring","proofStrength":"moderate"}
- Graph Links: vendor -> service -> industry
- Results Metrics Edges: not disclosed
- Reputation Nodes: 0.81, not disclosed
- Risk Nodes: 0.27, Confirm staffing model, reporting cadence, and escalation rules before signature.