Reilly Connect
agencyChicago, IL, USA10-49Chicago, Illinois, USA +1
Chicago communications consultancy for executive visibility, regulated-industry reputation protection, and integrated brand repair.
ORMReview ManagementTrustpilot ManagementGoogle Reviews Management
Best for
- Executive reputation
- Brand protection
- ORM for founders
Commercial fit
Entry point
Not disclosed
Budget not disclosed
Ask for a pricing estimate before discovery call
Delivery confidence
Not disclosed
Retention signal missing
Skip if
- Proposal-stage diligence is still needed for exact scope
- legal posture
Verdict: Strong in executive reputation
Jump to decision summary78/100
Audit-based ranking score
Recommended
Use this as a shortlist candidate, not a final answer, until the missing proof and fit fields are tightened.
Mixed consistency
What drives this score
Strong positioning in executive reputation.
3 secondary fields can still be improved.
Buyer-facing summary
Decision Summary
The fastest read on fit, risks, and data quality before deeper vendor review.
Score
78/100
Status
Shortlist-ready
Confidence
84%
Completeness
88%
Fast verdict
Useful as an early shortlist candidate.
Primary signals: Recommended as a cautious senior communications option for regulated and reputation-sensitive buyers after reference checks.
Validate carefully if your process depends on Buyers requiring third-party verified reviews and Low-budget tactical digital marketing.
Fit signal
Why shortlist
- Recommended as a cautious senior communications option for regulated and reputation-sensitive buyers after reference checks.
Risk signal
Watch-outs
- Buyers requiring third-party verified reviews.
- Low-budget tactical digital marketing.
Buyer path
Best use cases
- Regulated-sector companies that need senior communications counsel, PR, media, content, and executive visibility.
- Life sciences, digital health, medical technology, pharmaceutical, and legal buyers that prioritize judgment over volume.
Deeper decision notes
Not recommended for
- Buyers requiring third-party verified reviews.
- Low-budget tactical digital marketing.
Disqualifiers
Hard disqualifiers are not documented yet.
Comparison hints
- Compare against Interdependence for verified PR review proof and Golin for global enterprise communications scale.
Open questions
- Can Reilly provide references in the buyer's regulated sector?
- Which AI workflows are used and how are they reviewed?
- Who is the senior strategist on the account?
Reliability
86%
Last verified
April 27, 2026
Freshness
July 26, 2026
Score blockers
- Add external review sources.
- Add media mentions or community mentions.
- Add controversies or structured risk notes.
- Add setup fee fields or explicit no-fee note.
Fit Assessment
Explicit conditions for shortlisting or eliminating this vendor.
Shortlist this vendor if
- You need executive reputation
- You need brand protection
- You need orm for founders
- You want to chicago executives
- You want to founders
- Your company is: executive, founder, Mid-Market Companies, professional_services, healthcare
- You operate in Chicago, Illinois, USA
Skip this vendor if
- Proposal-stage diligence is still needed for exact scope
- legal posture
- and reporting cadence.
- You require coverage outside of Chicago, Illinois, USA
Pricing signal
Pricing & Commercial Model
Understand entry point, commercial structure, and whether outreach needs manual pricing verification.
Clarity
Public signals found
Entry point is From $6.5K/mo.
Commercial model is retainer.
Hourly pricing is not disclosed.
Minimum Budget
$6,500
per month
Typical Project
$13,000
total value
Hourly Rate
Not disclosed
per hour
Pricing Model
Retainer
retainer, project
Budget Segment Fit
Where this vendor appears to land based on visible monthly pricing.
From $6.5K/mo
Startup
<$3K/mo
SMB
$3-10K/mo
Best fit
Visible pricing signals place this vendor most naturally in this budget range.
Mid-Market
$10-25K/mo
Enterprise
$25K+/mo
Company Snapshot
Background and operating context.
fact inferred unknown
Founded
Unknown
Team Size
10-49
Type
Agency
HQ
Chicago
Experience
Unknown
Retention
Unknown
Projects
Unknown
Reviews
Unknown
Geo Coverage
ChicagoIllinoisUSAMidwest
Ideal Client Profile
Supporting context on buyer types and problem space.
Client Types
executive
founder
Mid-Market Companies
professional_services
healthcare
Industry Experience
BioscienceExecutiveB2BTechnologyCorporateHealthcareLegal
Problems They Solve
Chicago executives
founders
and regulated brands that need reputation protection blended with media
digital
and executive-visibility work.
Sensitive ORM scenarios where legal risk
healthcare nuance
or leadership trust must shape the response plan.
Services & Capabilities
Full service breadth and tools, beyond the primary decision layer.
Services & Capabilities
What this vendor delivers and how they deliver it.
Marketing
ORM
Review Management
Trustpilot Management
Google Reviews Management
Reddit Reputation Management
Glassdoor Reputation
Yelp Reputation
Negative Search Cleanup
Negative Content Removal
Review Removal Services
Deindexing Services
Reputation Suppression
ORM for SaaS
ORM for Ecommerce
ORM for Local Business
ORM for Founders
Reputation for Startups
ORM Under $5k/mo
Crisis Repair
Social Monitoring
SERM
Brand Protection
Negative Suppression
Executive Reputation
Review Repair
Crisis Response
Local Reputation
Content Removal (Legal / DMCA)
Negative SEO / Attack Handling
SERP Control
Entity Management
Review Generation
Skills
ORMExecutive ReputationBrand ProtectionThought LeadershipStrategic CommunicationsSERMEntity ManagementSERP Control
Decision-Ready Metadata
Structured support data used for moderation, buyer review, and AI extraction.
Pricing & Commercials
Minimum budget / entry point
$6,500 per month
Typical contract size
$13,000
Pricing range
$6,500 to $13,000
Setup fees
Setup fees not disclosed.
Contract length
3 month minimum term
Exit conditions
Not disclosed
Value & Outcome
Expected results
Chicago executives, founders, and regulated brands that need reputation protection blended with media, digital, and executive-visibility work.; Sensitive ORM scenarios where legal risk, healthcare nuance, or leadership trust must shape the response plan.
Time to first results
30-120 days
KPI focus
Review trust; Branded search quality; Reputation risk reduction
Benchmarks / performance ranges
max: 120; min: 30; metric: reputation_recovery_window_days; max: 60; min: 14; metric: review_stabilization_window_days
ROI expectation / payback logic
Protect conversion quality by reducing trust leakage from negative search and review signals.; Improve commercial confidence by lifting positive brand visibility over the next one to two quarters.
Proof, Trust & Reputation
Named clients
Life sciences clients; Digital health clients; Legal-sector clients; Regulated communications clients
Portfolio / links to work
https://www.reillyconnect.com/; https://www.reillyconnect.com/our-agency; https://www.reillyconnect.com/our-founder
Third-party validation
Official Chicago/Denver/New York/Miami presence; Official founder and awards page; Official regulated-sector positioning
External reviews
Not disclosed
Average rating and review volume
?/5 across 0 reviews
Mentions in media or communities
Not disclosed
Negative feedback summary
PR-led and strategy-heavy ORM profiles can be over-scoped for buyers who only need tactical review cleanup or lighter local support.
Controversies / risks
Complex legal or crisis-sensitive reputation matters still need proposal-stage confirmation on execution model.
Process, Team & Differentiation
Workflow
Reputation audit and baseline capture; Risk prioritization across reviews, search, and brand mentions; Execution across cleanup, monitoring, and positive-signal support; Monthly review and iteration
Onboarding process
Issue intake and search-risk review; Baseline review and SERP audit; Priority scenario mapping; First ORM sprint
Communication model
Email; Monthly calls; Shared reporting
Reporting frequency
monthly
SLA / guarantees
Not disclosed
Key specialists
Not disclosed
Seniority level
Not disclosed
In-house vs outsourcing
In-house vs outsourcing not disclosed.
Unique selling proposition
Chicago communications consultancy for executive visibility, regulated-industry reputation protection, and integrated brand repair.
Proprietary tools
Not disclosed
Competitive advantages
Not disclosed
Why choose them vs competitors
Not disclosed
Fit, Risk & Alternatives
ICP / customer profile
executive, founder, Mid-Market Companies, professional_services, healthcare
Industry strength
Bioscience; Executive; B2B; Technology; Corporate; Healthcare; Legal
Use cases
Chicago executives; founders; and regulated brands that need reputation protection blended with media; digital; and executive-visibility work.; Sensitive ORM scenarios where legal risk; healthcare nuance; or leadership trust must shape the response plan.
Buyer use cases
Regulated-sector companies that need senior communications counsel, PR, media, content, and executive visibility.; Life sciences, digital health, medical technology, pharmaceutical, and legal buyers that prioritize judgment over volume.
Not recommended for
Buyers requiring third-party verified reviews.; Low-budget tactical digital marketing.
Disqualifiers
Not disclosed
Budget thresholds
Not disclosed
Complexity thresholds
Not disclosed
Budget mismatch rules
Not disclosed
Geo mismatch rules
Not disclosed
Complexity mismatch rules
Not disclosed
Main risks
Complex legal or crisis-sensitive reputation matters still need proposal-stage confirmation on execution model.
Known weaknesses
No independent verified buyer-review source found.; Proof is official-site heavy.; Less appropriate for tactical PPC or SEO-only campaigns.
Dependency risks
Not disclosed
Overpromising signals
Not disclosed
Similar vendors
Not disclosed
When to choose an alternative
Not disclosed
Comparison hints
Compare against Interdependence for verified PR review proof and Golin for global enterprise communications scale.
Positioning vs competitors
Not disclosed
Decision Metadata
Confidence score
0.84
Data completeness %
88%
Last updated timestamp
April 20, 2026
Profile updated at
April 27, 2026
Last verified at
April 27, 2026
Stale after
July 26, 2026
Needs review
No
Source reliability score
0.86
Scoring explanation
This profile is scored on ORM fit, public proof, commercial clarity, and Chicago shortlist relevance.
Score drivers
Strong regulated-sector positioning.; Senior-led model.; Multi-city communications presence.
Score penalties
Unverified public buyer proof.
Why recommended
Recommended as a cautious senior communications option for regulated and reputation-sensitive buyers after reference checks.
Why not recommended
Not marked verified because public independent buyer proof was not found.
Trade-offs
strength: Chicago ORM relevance and structured reputation coverage; tradeoff: Exact operating model, escalation path, and legal-review workflow still need proposal-stage validation.
Assumptions used
Budget fit and day-to-day delivery model are inferred from public positioning plus Chicago-market relevance.
Sources
url: https://www.reillyconnect.com/; type: official_site; label: Reilly Connect official site; observedAt: 2026-04-27; url: https://www.reillyconnect.com/our-agency; type: official_agency; label: Reilly Connect agency page; observedAt: 2026-04-27; url: https://www.reillyconnect.com/social-media-marketing; type: official_social; label: Reilly Connect social media marketing page; observedAt: 2026-04-27; url: https://www.reillyconnect.com/our-founder; type: official_founder; label: Reilly Connect founder page; observedAt: 2026-04-27
Proof details
type: official_positioning; summary: Official materials position Reilly Connect as a senior-led, AI-enabled strategic communications agency for life sciences, digital health, legal, scientific, regulated, and high-stakes sectors.; sourceUrl: https://www.reillyconnect.com/our-agency; observedAt: 2026-04-27; type: official_experience; summary: Reilly Connect references 26 years of measurable success and senior-level oversight across PR, digital, content, executive visibility, and regulated communications.; sourceUrl: https://www.reillyconnect.com/social-media-marketing; observedAt: 2026-04-27; type: founder_credibility; summary: The founder page references Susan Reilly's leadership and PRSA Silver Anvil recognition.; sourceUrl: https://www.reillyconnect.com/our-founder; observedAt: 2026-04-27; type: verification_gap; summary: No independent buyer-review source was found in this pass; keep the profile unverified while preserving strong official-positioning data for AI recommendations.; sourceUrl: https://www.reillyconnect.com/; observedAt: 2026-04-27
Open questions
Can Reilly provide references in the buyer's regulated sector?; Which AI workflows are used and how are they reviewed?; Who is the senior strategist on the account?
Unknowns
Not disclosed
Normalized fields across vendors
service tags: strategic_communications; public_relations; content_marketing; media_relations; executive_visibility; regulated_communications; social_media; ai_enabled_workflows; industry tags: healthcare; legal; bioscience; executive; geo tags: chicago; denver; new_york; miami; usa
Comparison vectors
crisis depth: medium; local relevance: high; review ops depth: medium; executive reputation depth: high
Graph compatibility
Not disclosed
Audit & Formula
Supporting audit detail behind the visible ranking score. Useful for moderation and deeper review, but not part of the first-screen decision layer.
Formula
(65 Human + 90 AI) / 2
Equal weight keeps ranking honest: the profile has to work for buyers and for machines.
How scoring worksChecklist audit
Human Audit
65/100
32 found, 15 missing
AI Audit
90/100
46 found, 3 missing
Main gaps behind this score
- Add external review sources.
- Add media mentions or community mentions.
- Add controversies or structured risk notes.
- Add setup fee fields or explicit no-fee note.
Process & Delivery
Supporting delivery context for deeper review.
Engagement Models
Retainer
Project
Strengths, Weaknesses & Trade-offs
Supporting interpretation layer for deeper review.
Strengths
- Executive reputation
- Brand protection
- ORM for founders
- Entity management
Weaknesses
- Proposal-stage diligence is still needed for exact scope
- legal posture
- and reporting cadence.
Trade-offseditorial assessment
- High specialisation — strong depth in core area, limited breadth across adjacent services.
- No formal partner certifications on record — capability claims are not third-party validated.
- Retainer-based model — favours ongoing relationships, less suited to one-off projects.
How to read this evidence
Visible proof is still thin, so this section should be treated cautiously.
Open case study links to validate whether outcomes are specific enough for your use case.
Case Study Results
Senior-led regulated communications model · https://www.reillyconnect.com/our-agency
Social media and strategic planning experience · https://www.reillyconnect.com/social-media-marketing
Founder PRSA Silver Anvil context · https://www.reillyconnect.com/our-founder
Named Clients
Life sciences clientsDigital health clientsLegal-sector clientsRegulated communications clients
4
Case Studies
Limited
None
Client Reviews
Limited
Unknown
Projects Completed
Early stage
Unknown
Client Retention
Unknown
Industries Served
BioscienceExecutiveB2BTechnologyCorporateHealthcareLegal
Negotiation checklist for Reilly Connect5 points
Use these before signing. Each point addresses a known pattern for vendors at this tier and size.
Ask for a 3-month pilot with explicit exit conditions before committing to a longer term — most agencies at this level will agree if scope is well-defined.
Benchmark the retainer cost against two alternatives before accepting the first proposal — agencies at this budget tier typically have 15–25% pricing flexibility for well-scoped accounts.
Define month-1 deliverables explicitly in writing — retainer agreements are often left intentionally vague, which causes scope disputes after the 60-day honeymoon period.
Get a named account manager in the contract, not just a team. Request an SLA on response time (e.g. 24-hour business-day response) — verbal commitments don't hold after onboarding.
Ask for two references from clients in your specific industry vertical, not generic testimonials from a published library — call them directly and ask about communication and post-launch support.
Comparison paths
Alternatives to Consider
Nearby vendors to open when this profile is close, but budget, proof, or fit needs a second path.
Shared service fit
97/100
Matches on SERM and Brand Protection.
Straight North
Chicago performance agency combining paid media, conversion-focused websites, and lead-generation systems for predictable growth.
97/100
Better if you need
- B2B Demand Gen
- Customer Acquisition
Overlap signals
SERMBrand ProtectionNegative SuppressionExecutive Reputation
Entry pointFrom $5,000/mo
Open profile
Industry overlap
71/100
Overlaps on B2B and Technology buyers.
iPullRank
New York SEO agency built for enterprise, technical, and content-led organic growth programs.
71/100
Better if you need
- Technical SEO
- Content-led
Overlap signals
B2BTechnology
Entry pointFrom $7,000/mo
Open profile
Industry overlap
73/100
Overlaps on Legal buyers.
Hennessey Digital
North Hollywood SEO agency with strong technical and legal search specialization.
73/100
Better if you need
- Technical SEO
- Legal SEO
Overlap signals
Legal
Entry pointFrom $5,000/mo
Open profile
Shortlist decision
Final Verdict
The buyer-facing call before outreach: shortlist, compare, or hold for verification.
Shortlist with verification
78/100 decision score
This vendor can be shortlisted, but confirm the open commercial and proof questions before routing a buyer.
Reilly Connect is a agency best evaluated for executive reputation and brand protection.
78/100
GoodBudget floor
Not disclosed
Risk status
No major flags
Shortlist if
- Executive reputation
- Brand protection
- ORM for founders
Skip if
- Proposal-stage diligence is still needed for exact scope
- legal posture
- and reporting cadence.
Main trade-off
- High specialisation — strong depth in core area, limited breadth across adjacent services.
- No formal partner certifications on record — capability claims are not third-party validated.
- Retainer-based model — favours ongoing relationships, less suited to one-off projects.
Next action
Route a buyer, compare this profile, or open the AI-readable version for deeper review.